Careers at RepTrak

Thank you for considering a career with The RepTrak Company.

What does it mean to be a RepTrakker? We hope that it means that you can be yourself at work every day. We want you to be comfortable bringing your unique skills, experiences, and personality to your job. We believe that these individual experiences help us meet clients' needs, grow our business, and build an unbeatable work culture. In return, you can feel confident about making a career with us because we will go out of our way to develop, train and support you along the way.

Diversity

Included in our values is this statement: "We make each person feel valued and free to be who they are." And we mean it. Diversity and Inclusion are more than just words for us. They are hard-and-fast principles guiding how we build our teams, cultivate leaders, and create a company that's a right fit for every person inside of it. We are not perfect, but we strive every day to meet that lofty goal.

We invest in our teams and our culture — as evidenced by our investment in Diversity, Equity, and Inclusion (DE&I) working groups — and have shared our DE&I mission.

DE&I Mission Statement

At RepTrak, we believe your whole self is your best self. A committed workforce based on the values of diversity and inclusion nurtures high performance and community. When we combine diverse perspectives, we help create a better world for our clients and colleagues. Doing and saying the right thing is not just good business – it is core to who we are.

We are hiring the best and brightest in the following roles around the globe.

Open Roles

Business Development Representative

Business Development Representative

London, England

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

 The Role

We are currently looking to hire a Business Development Representative to help our sales teams take advantage of an abundance of leads

  • Manage a large pipeline and maintain high levels of prospecting activity and the ability to quickly establish credibility and trusted relationships.
  • Ability to identify the goals, problems and needs of a prospective customer, determine interest and schedule meetings for the sales directors
  • Use your attention to detail and urgency to follow through on all-inbound leads
  • Become an expert at presenting how reputation and how reputation as a service impacts organizations both positively and negatively
  • Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future
  • Proven track record of outperforming sales targets and metrics (Meetings Booked, Pipeline Generated)
  • Ability to adhere to the RepTrak Sales Process

Qualifications

  • 1-3 years of sales or related experience 
  • Success in prospecting and lead generation
  • Excellent written and verbal communication skills
  • Aptitude to quickly learn our business & the markets we serve
  • Experience leveraging a tech stack to maximize prospecting capabilities (e-mail cadence tools, intent capture tools, LinkedIn navigator, zoom info and others) is a major plus

Compensation

The Reptrak Company offers a full benefits program including company holidays, paid vacation, and more global perks like free books, free diapers for newborns, gym membership and more!

The RepTrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer. 

For more information about the firm, please visit our website at https://www.reptrak.com/careers/

More About the Role
Senior Associate - Advisory

Senior Associate - Advisory

Office Location| London, England

 The Role

The main function of the role is to work alongside our Directors to deliver high quality Reputation focused analysis, insights and guidance. The role is based on London, but will be focused on supporting our Italian client portfolio, and therefore requires fluent Italian and English language skills.

Specific Responsibilities Include

  • Creating and developing client facing content before, during and after Client deliveries and workshops
  • Growing long-term client relationships that result in consistent renewals and upsells.
  • Knowing our clients best by contributing to our ongoing drive for knowledge about our client’s businesses, markets, and industries
  • Advising with our clients in the areas of Brand and Reputation, Corporate Communications efficacy, ESG, Risk, Stakeholder profiling and prioritization
  • Analysing our market leading database of Company Reputations to identify patterns, themes and trends that can influence our analysis, insight and thought leadership
  • Identifying expansion opportunities within existing clients and work with Directors to position additional services to meet identified client needs.
  • Develop and utilize industry sector expertise

Professional Qualification

  • 2-4 years of experience within strategy, market insights or branding/communication is preferred.
  • Proven expertise in turning data into an insightful story.
  • Proven track record to positively impact client outcomes and ability to influence clients.
  • Excellent English and Italian verbal and written communication with internal/external clients using logical reasoning and problem-solving skills.
  • Proven ability to develop strong relationships that drive internal/external customer satisfaction.
  • Ability to develop an expert level command of reputation management concepts including corporate communications, stakeholder management, messaging campaign management, press relations, investor relations, marketing alignment and corporate social responsibility, HR and change management
  • Advanced critical thinking, analysis, writing and communications is required
  • Fluency in Italian and English languages required
  • Bachelor’s degree in Marketing, Social Sciences or related field desired, Masters preferred.

 

Compensation

This role encompasses a compensation package including a competitive salary and a semi-annual performance bonus plan. The Reptrak Company offers a full benefits program including company holidays, paid vacation, and more global perks like free books, free diapers for newborns, gym membership and more!

The RepTrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer. 

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role
Client Associate, Advisory

Client Associates, Advisory

Office Location| London, UK

The Role

RepTrak is seeking bright, curious, and globally minded individuals to join its Client Associate Program.  The Program is designed to transition recent Graduates into the professional world and develop future leaders within client-facing teams at RepTrak.  Program Participants will be exposed to the whole funnel of a RepTrak client’s experience, including client onboarding, product delivery, relationship cultivation, proactive client engagement, client-facing resource development, and reactive client inquiry fulfillment. 

Client Associates will work cross-functionally with key RepTrak teams to deliver best-in-class client experiences, including Sales, Client Success, Client Services, Product, Data Science, and Marketing/Operations. Participants will also develop a detailed understanding of RepTrak's full product suite, including RepTrak® data and methodology.  During the Program, participants will work with senior leadership of each functional team as well as the Program Guide to find the right fit in a permanent role at The Reptrak Company.

Successful graduates of the Program will have access to an accelerated career path, immediate ability to interact with and impact high-value clients, and the potential for future placement in one of RepTrak's global offices.

Program Details

  • Initial “classroom-style” training and project work to develop foundational company and product knowledge
  • Combined training and hands-on project assignments and responsibilities to develop skill sets and independent, self-paced growth and learning
  • Build exceptional client management and presentation skills as well as a deep understanding of RepTrak's business model, product suite, and data
  • Tight cohort of 4 Program participants share the experience
  • Program Guide is provided as coach and mentor
  • Broad access to trainers, from peer level up through executive leadership team

 Professional Qualification

  • An appreciation for the importance of corporate reputation, communications, and branding in influencing marketplace performance and risk management
  • A desire to work directly with clients and build impactful relationships
  • Characteristics indicative of a good cultural fit with RepTrak: high integrity, good judgement, diligence, global perspective, and excellent organizational skills
  • Characteristics needed for this role: ability to work independently, seeks out answers/solutions tenaciously, strong customer focus and solve-for-the-customer mindset, ability to be responsive (proactively and reactively) to key client needs
  • Excellent written and verbal communication skills and ability to synthesize complex data sets and concepts
  • Work experience with media, communications, support/customer success, or consulting highly desirable
  • BA in communications, business, economics, liberal arts or social sciences
  • Proficiency in Excel and PowerPoint
  • Familiarity with SPSS and/or Python desirable
  • Statistics coursework highly desirable
  • Results-oriented mindset and a desire to exceed expectations
  • A strong team-player with a positive “can-do” attitude and ability to operate in a fast moving environment
  • Dutch, Italian or Danish language skills highly desirable

Compensation

The role encompasses a compensation package including a competitive salary and an annual performance bonus plan. The Reptrak Company offers a full benefits program including company holidays, paid vacation, and more.

The Reptrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer.  

About Us

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role

RepTrak Employee Perks

RepTrak is committed to providing support and assistance throughout all of the significant milestones of your life. Whether you are starting a family or pursuing your passions, we offer benefits to address your unique needs no matter where you are in your journey.

As a result, we have developed a series of perks focused on investing in intellectual nourishment, citizenship, equality, health, and family:

Health & Well-being

We offer a range of generous health & well-being benefits. These include excellent medical, dental, and vision insurance options, as well as the opportunity to take advantage of our generous fitness reimbursement program.

Citizenship Opportunities

Whether through meetups, global events, diversity-related events, or volunteering, we provide plenty of opportunities for our employees to share their ideas, get to know each other, and give back to our communities.

Learning

We’re cultivating an environment where we continuously learn, innovate, and collaborate. Feed your curiosity by exploring hundreds of lessons through LinkedIn Learning, professional organizations, Knowledge Sharing Sessions, or our free book program. Learn offsite by attending industry-specific conferences and training, take advantage of one of our onsite training workshops or branch out on your own by taking a relevant course and being reimbursed. We value your development and will be there for you every step of the way.

Time Off

We’ve got you covered when you need time off to be with family, treat a medical condition, take a dream vacation, or relax and recharge. In addition to observed holidays, we offer a generous allotment of vacation and personal days, including time off to vote and celebrate your birthday!

Parental Programs

Welcoming a new baby to the family can be hectic. We are proud to offer new parents paid time away to be with your new addition. (Plus, free diapers for the first six months to help you get started!)

Comparably 2020 Best Company for Women
2020 Comparably Best Company for Diversity
Boston Best and Brightest 2020
Boston Women's Workforce Council
Innovation Award
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