Careers at RepTrak

If you are committed to client success, rigorous in your approach to personal and professional growth, and a pioneer who welcomes new challenges and opportunities in a fast-growing, first-to-market company, we want to hear from you.

We are hiring the best and brightest in the following roles around the globe.

Open Roles

VP of Sales, EMEA & APAC

VP of Sales, EMEA & APAC

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

 The Role

We are currently looking to hire a VP of Sales, EMEA & APAC. Reporting into the Senior Vice-President of Global Sales, this critical revenue generating role is responsible for developing & managing a best-in-class sales team that is driven each day to create the right customer engagements within the RepTrak sales process in order to hit bookings targets and drive revenue growth

Responsibilities Include  

  • Execute Sales Strategy Drive strategies/priorities that align with Reptrak’s and Direct Sales team’s vision, mission, and business growth outcomes.
  • Support an AMAZING customer experience– execute on process and track metrics to manage and ensure an “amazing” customer sales experience
  • Team Development- Advance the skills, knowledge, effort & approach of Senior Sales Directors & BDR’s.
  • High-Performance, diverse, respectful, and high-engagement culture – Foster & support our values, high growth, innovation, meritocracy, diversity of experience and backgrounds, respect of teammates and overall business priorities
  • Daily sales execution- Manage, coach, and expand team’s ability to learn and execute on our Reptrak Sales process and methodology daily by understanding sales team, and marketing input performance, by leveraging systems including Salesforce and our sales analytics platforms
  • Great Team Player – work closely with our product, marketing, L&D, sales operations, customer success and external partner teams to drive key initiatives.
  • Manage an effective recruiting process– Ensure we have the right people, skills, and process to meet our headcount needs, and accelerate onboarding of our new AE’s
  • Actively manage the performance of all team members: Analyze root cause of performance goals that fall short of target and rapidly deploy appropriate countermeasures to ensure achievement of business plans
  • Build meaningful communication and change management mode– ensure sales teams are educated and informed to do their job well. Establish frequent, consistent, and effective communication across all levels of the sales organization that ensures effective change management protocol that builds alignment and trust

 Professional Qualifications

  • 8+ years’ experience in an executive-focused, business development sales role; preferably in a technology consultative, SAAS or market analytics-based environment.
  • 3-5 years management experience across multiple countries and markets in EMEA and/or APAC
  • Track record for managing teams that outperform target. Highly organized, energized, focused individual with excellent presentation and communications
  • Successful track record of hiring and growing talent
  • Disciplined leader capable of adopting and managing to the RepTrak Sales Process
  • Rigor around salesforce.com, forecasting and analytics in order to identify opportunities, risks and manage performance at a rep and team level
  • Experience selling to communications, investor relations, marketing or market insights departments is a big plus
  • Experience selling tech or advisory services
  • Multi-lingual is not necessary but is a plus

For more information about the firm, please visit our website at https://www.reptrak.com/careers/

More About the Role
Client Service Manager

 The Role

The RepTrak Company is the world’s leading provider of Reputation Measurement, Management, and Guidance, working with global brands such as Vodafone, Coca-Cola, Saudi Aramco, Emirates, Boots, and Kellogg’s. The UK is in the process of expanding its London team. This hire reflects the continuing growth of the UK business and the desire to multiply its client portfolio.

You will work closely with our Client Services Director to deliver high-quality Reputation focused guidance. You will be the key cog in the wheel as clients will come to rely on you as their main point of contact.

Responsibilities Include

Client delivery and revenue growth from existing clients:

  • Act as the main point of contact on a portfolio of clients, and work alongside a Client Services Director on several of our larger clients
  • Creating and developing client-facing content before, during, and after Client deliveries and workshops
  • Guiding our clients in the areas of Brand and Reputation, Corporate Communications efficacy, Reputation Risk, ESG, Stakeholder profiling, and prioritization
  • Develop and utilize industry sector expertise
  • Evaluate our market-leading database of Company Reputations to identify patterns, themes, and trends that can influence our insight and thought leadership
  • Identifying expansion opportunities within existing clients and work with Client Service Directors and Strategic Account Managers to position additional services to meet identified client needs.
  • Growing long-term client relationships based on client satisfaction that renew/upsell consistently.
  • Knowing our clients best by contributing to our ongoing drive for knowledge about our client’s businesses, markets, and industries.

Professional Qualifications

  • 5+ years of experience in PR, Brand, Marketing, Communications, Strategic advisory, Consulting or Research
  • Understanding of corporate communications, Branding, marketing disciplines, corporate social responsibility, risk management, and financial performance
  • Proven executive meeting/workshop delivery facilitation skills and experiences
  • Total comfort with data and have the creativity to develop insight out of different datasets
  • Understanding of business statistics, KPI’s, operational metrics, and mathematics aligned with the financial performance of companies
  • Advanced critical thinking, writing and, communications are required
  • Ability to speak any combination of multiple languages desired (German or Dutch is a plus)

The RepTrak Company will provide

  • Training on all aspects of Reputation measurement, Reputation management, and all associated Client services
  • Ongoing training and education as part of a comprehensive commitment to overall personal and team development
  • We are committed to providing the opportunity for our Client service members to develop and grow their careers at Reptrak.

 About Us

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role
Senior Manager, Client Services

The Role

The RepTrak Company is the world’s leading provider of reputation measurement, research, and consulting services. Across the globe, hundreds of the world’s leading companies leverage our RepTrak® methodology for measuring and managing reputation. We work closely with organizations’ Chief Communication Officers and Chief Marketing Officers as well as professionals in specialized areas such as risk and reputation management, corporate communications, and Public Affairs.

You will work closely with our Vice President, Client Services to deliver high-quality Reputation focused guidance. You will be instrumental as clients will come to rely on you as their main point of contact.

Responsibilities Include

The Senior Manager, Client Services is responsible for:

  • Insights Delivery. Thorough analysis to translate data into insights that address key client business issues.
  • Client Management. Interact with key clients on a day-to-day basis, advising to proactively address needs, provide thought leadership, and solve business problems that drive satisfaction. 
  • Partner with Account Manager to Lead strategic account planning and execution for accounts.
  • The Manager will independently manage a named client group with responsibility for revenue attainment, thought leadership development and client success as well as provide support on other major accounts as needed.

Professional Qualifications

  • 6+years of experience within strategy, market insights or branding/communication is preferred.
  • Proven expertise in turning data into an insightful story.
  • Proven track record to positively impact client outcomes and ability to influence clients.
  • Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills.
  • Proven ability to develop strong relationships that drive internal/external customer satisfaction.
  • Ability to develop an expert level command of reputation management concepts including corporate communications, stakeholder management, messaging campaign management, press relations, investor relations, marketing alignment and corporate social responsibility
  • Bachelor’s degree in Marketing, Social Sciences or related field desired, Masters preferred
  • Fluent in English and Danish. Proficiency in German is a plus

 About Us

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

 

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role

RepTrak Employee Perks

RepTrak is committed to providing support and assistance throughout all of the significant milestones of your life. Whether you are starting a family or pursuing your passions, we offer benefits to address your unique needs no matter where you are in your journey.

As a result, we have developed a series of perks focused on investing in intellectual nourishment, citizenship, equality, health, and family:

Health & Well-being

We offer a range of generous health & well-being benefits. These include excellent medical, dental, and vision insurance options, as well as the opportunity to take advantage of our generous fitness reimbursement program.

Citizenship Opportunities

Whether through meetups, global events, diversity-related events, or volunteering, we provide plenty of opportunities for our employees to share their ideas, get to know each other, and give back to our communities.

Learning

We’re cultivating an environment where we continuously learn, innovate, and collaborate. Feed your curiosity by exploring hundreds of lessons through LinkedIn Learning, professional organizations, Knowledge Sharing Sessions, or our free book program. Learn offsite by attending industry-specific conferences and training, take advantage of one of our onsite training workshops or branch out on your own by taking a relevant course and being reimbursed. We value your development and will be there for you every step of the way.

Time Off

We’ve got you covered when you need time off to be with family, treat a medical condition, take a dream vacation, or relax and recharge. In addition to observed holidays, we offer a generous allotment of vacation and personal days, including time off to vote and celebrate your birthday!

Parental Programs

Welcoming a new baby to the family can be hectic. We are proud to offer new parents paid time away to be with your new addition. (Plus, free diapers for the first six months to help you get started!)

Comparably 2020 Best Company for Women
2020 Comparably Best Company for Diversity
Boston Best and Brightest 2020
Boston Women's Workforce Council
Innovation Award
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