Careers at RepTrak

Thank you for considering a career with The RepTrak Company.

What does it mean to be a RepTrakker? We hope that it means that you can be yourself at work every day. We want you to be comfortable bringing your unique skills, experiences, and personality to your job. We believe that these individual experiences help us meet clients' needs, grow our business, and build an unbeatable work culture. In return, you can feel confident about making a career with us because we will go out of our way to develop, train and support you along the way.

Diversity

Included in our values is this statement: "We make each person feel valued and free to be who they are." And we mean it. Diversity and Inclusion are more than just words for us. They are hard-and-fast principles guiding how we build our teams, cultivate leaders, and create a company that's a right fit for every person inside of it. We are not perfect, but we strive every day to meet that lofty goal.

We invest in our teams and our culture — as evidenced by our investment in Diversity, Equity, and Inclusion (DE&I) working groups — and have shared our DE&I mission.

DE&I Mission Statement

At RepTrak, we believe your whole self is your best self. A committed workforce based on the values of diversity and inclusion nurtures high performance and community. When we combine diverse perspectives, we help create a better world for our clients and colleagues. Doing and saying the right thing is not just good business – it is core to who we are.

We are hiring the best and brightest in the following roles around the globe.

Open Roles

Manager, Client Services

The Role

You will work closely with our Vice President, Client Services to deliver high-quality Reputation focused guidance. You will be instrumental as clients will come to rely on you as their main point of contact.

This role will be at the Quadro level

Responsibilities Include

The main function of the role is to work alongside our Client Services Director to deliver high quality Reputation focused guidance. Specifically;

    • Client delivery and revenue growth from existing clients:
    • Act as the lead on a portfolio of Clients, and work alongside a Client Services Director on a number of our larger clients
    • Creating and developing client facing content before, during and after Client deliveries and workshops
    • Guiding our clients in the areas of Brand and Reputation, Corporate Communications efficacy, Reputation Risk, ESG, Stakeholder profiling and prioritization
    • Develop and utilize industry sector expertise
    • Analysing our market leading database of Company Reputations to identify patterns, themes and trends that can influence our analysis, insight and thought leadership
    • Identifying expansion opportunities within existing clients and work with Client Service Directors and Strategic Account Managers to position additional services to meet identified client needs.
    • Growing long-term client relationships based on client satisfaction that renew/upsell consistently.
    • Knowing our clients best by contributing to our ongoing drive for knowledge about our client’s businesses, markets and industries

Professional Qualifications

  • 5+years of experience within strategy, market insights or branding/communication is preferred.
  • Proven expertise in turning data into an insightful story.
  • Proven track record to positively impact client outcomes and ability to influence clients.
  • Excellent verbal and written communication with internal/external clients using logical reasoning and problem-solving skills.
  • Proven ability to develop strong relationships that drive internal/external customer satisfaction.
  • Ability to develop an expert level command of reputation management concepts including corporate communications, stakeholder management, messaging campaign management, press relations, investor relations, marketing alignment and corporate social responsibility, HR and change management
  • Bachelor’s degree in Marketing, Social Sciences or related field desired, Masters preferred.
  • Fluent in English is a requrement

 About Us

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

 

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role
Sales Director

The Role

The candidate will lead the engagement of key accounts' new prospects from initial meeting to end of sales process to meet designated quota.

Responsibilities:

  • Establishing a keen understanding of Reputation Management and Stakeholder Measurement across global Understanding and communicating the key challenges facing The Reptrak Company corporate communications teams in establishing a sustainable company reputation.
  • Prospecting, networking and follow-up that assures achievement of monthly meetings/leads pipeline target level
  • Maintain a level of meeting activity that will sustain consistent pipeline generation on a rolling 30 day basis.
  • Advance pipeline deals in accordance with the RepTrak sales process.
  • Building and managing a high-quality prospect pipeline through account targeting, inbound lead follow-up, prospecting and networking into a dedicated Named Accounts
  • Leveraging research and marketing content and events to stimulate prospects and develop an ongoing dialogue that moves prospects through the sales
  • Scheduling, professionally presenting and providing consistent follow up on all sales meetings
  • Follow the RepTrak sales process
  • Maintain discipline within Salesforce.com
  • Accurately record all account & pipeline details, pipeline phasing and forecast accuracy

Professional Qualification

  • 8+ years’ experience in an executive-focused, business development sales role; preferably in a technology consultative, SAAS or market analytics-based environment.
  • Proven experience in penetrating the C-Suite in Fortune 500 companies to collaborate with decision makers by leveraging Reptrak content, research and marketing
  • Highly organized, energized, focused individual with excellent presentation and communications
  • Self-starter with strong time management and organization; and is able to bring best practice sales methodology to develop junior team members.
  • Superior interpersonal and leadership skills within a team development
  • Demonstrated ability to operate within established sales process
  • Fluent in Salesforce.com
  • Ability to travel
  • Required BA/BS degree with a concentration in marketing, business administration, communications or a related MBA preferred

 About Us

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.

Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 2004, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role

RepTrak Employee Perks

RepTrak is committed to providing support and assistance throughout all of the significant milestones of your life. Whether you are starting a family or pursuing your passions, we offer benefits to address your unique needs no matter where you are in your journey.

As a result, we have developed a series of perks focused on investing in intellectual nourishment, citizenship, equality, health, and family:

Health & Well-being

We offer a range of generous health & well-being benefits. These include excellent medical, dental, and vision insurance options, as well as the opportunity to take advantage of our generous fitness reimbursement program.

Citizenship Opportunities

Whether through meetups, global events, diversity-related events, or volunteering, we provide plenty of opportunities for our employees to share their ideas, get to know each other, and give back to our communities.

Learning

We’re cultivating an environment where we continuously learn, innovate, and collaborate. Feed your curiosity by exploring hundreds of lessons through LinkedIn Learning, professional organizations, Knowledge Sharing Sessions, or our free book program. Learn offsite by attending industry-specific conferences and training, take advantage of one of our onsite training workshops or branch out on your own by taking a relevant course and being reimbursed. We value your development and will be there for you every step of the way.

Time Off

We’ve got you covered when you need time off to be with family, treat a medical condition, take a dream vacation, or relax and recharge. In addition to observed holidays, we offer a generous allotment of vacation and personal days, including time off to vote and celebrate your birthday!

Parental Programs

Welcoming a new baby to the family can be hectic. We are proud to offer new parents paid time away to be with your new addition. (Plus, free diapers for the first six months to help you get started!)

Comparably 2020 Best Company for Women
2020 Comparably Best Company for Diversity
Boston Best and Brightest 2020
Boston Women's Workforce Council
Innovation Award
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