Careers at RepTrak

If you are committed to client success, rigorous in your approach to personal and professional growth, and a pioneer who welcomes new challenges and opportunities in a fast-growing, first-to-market company, we want to hear from you.

We are hiring the best and brightest in the following roles around the globe.

Open Roles

Senior Software Engineer

Senior Software Engineer

Office Location| Boston, US

The RepTrak Company™ helps business leaders understand how their company is perceived so they can maximize business outcomes. Subscribers to the RepTrak Program receive actionable insights and guidance so they can protect business value, improve return on investment, and increase their positive impact on society. Our purpose is to prove that doing and saying the right thing is good business. Established in 1997 and rating over 5000 companies annually in more than 60 countries worldwide, The RepTrak Company owns the world’s largest reputation benchmarking database used by Global 2000 CEOs, boards, and executives.

The Role

The Reptrak Company is looking for strong full stack Senior Software Engineers to join the team in building the world's leading reputation management platform for corporations worldwide. You will be joining a fast growing team delivering innovative data products that change the way our customers think about relationships with their customers, employees, competitors, regulators and other key stakeholders. Our work changes the way companies do business for the better.

Specific Responsibilities include:

  • Design, develop, deploy, and support scalable software systems.
  • Collaborate with Product Management, UX, and Data Science to understand business problems and identify solutions.
  • Provide mentorship to team members and assist with feedback on code reviews.
  • Build and maintain operationally viable solutions throughout the software life cycle.
  • Commit to owning your code and supporting the customer facing environment.
  • Lead team members on independent project initiatives.
  • Promote teamwork, research cutting edge technology, and support a vibrant innovative work atmosphere.

Professional Qualifications

  • BS in Computer Science or related experience.
  • Real-world experience with web development frameworks (e.g. Django, Flask, Node.js, Angular).                
  • Able to code front to back with HTML, CSS, JavaScript, and Python (or other server-based programming languages).
  • Strong experience working with relational database technology.
  • Experience developing REST APIs.
  • Demonstrated skills in building service-oriented architectures.
  • Ability to problem solve and drive projects with loosely defined requirements.
  • Experience working in agile development environments.
  • Ability to make sound decisions and work independently with minimal supervision.
  • Experience with cloud infrastructure services such as AWS (preferred) or Azure. 

Nice to Have: 

  • Test Driven Development.
  • Architecture and solutions development leveraging microservices.
  • DevOps experience with configuration management (Ansible and containers).
  • Familiarity with compliant front-end development standards and accessibility best practices.
  • Prior work building Static Websites and Single-Page Applications 

Compensation

This role encompasses a compensation package including a competitive salary and a semi-annual performance bonus plan. The Reptrak Company offers a full benefits program including company holidays, paid vacation, and more global perks like free books, free diapers for newborns, gym membership and more!

The Reptrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer. 

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role
Senior Data Engineer, Data Engineering

Senior Data Engineer

Office Location| Boston, US

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.  Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 1997, The RepTrak Company owns the world’s largest reputation bench marking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

The Role

The Reptrak Company is looking for strong full stack Senior Software Engineers to join the team in building the world's leading reputation management platform for corporations worldwide. You will be joining a fast growing team delivering innovative data products that change the way our customers think about relationships with their customers, employees, competitors, regulators and other key stakeholders. Our work changes the way companies do business for the better.

Specific Responsibilities include:

  • Design, develop, deploy, and support scalable software systems.
  • Collaborate with Product Management, UX, and Data Science to understand business problems and identify solutions.
  • Provide mentorship to team members and assist with feedback on code reviews.
  • Build and maintain operationally viable solutions throughout the software life cycle.
  • Commit to owning your code and supporting the customer facing environment.
  • Lead team members on independent project initiatives.
  • Promote teamwork, research cutting edge technology, and support a vibrant innovative work atmosphere.

Professional Qualifications

  • BS in Computer Science or related experience.
  • Real-world experience with web development frameworks (e.g. Django, Flask, Node.js, Angular).                
  • Able to code front to back with HTML, CSS, JavaScript, and Python (or other server-based programming languages).
  • Strong experience working with relational database technology.
  • Experience developing REST APIs.
  • Demonstrated skills in building service-oriented architectures.
  • Ability to problem solve and drive projects with loosely defined requirements.
  • Experience working in agile development environments.
  • Ability to make sound decisions and work independently with minimal supervision.
  • Experience with cloud infrastructure services such as AWS (preferred) or Azure. 

Nice to Have: 

  • Test Driven Development.
  • Architecture and solutions development leveraging microservices.
  • DevOps experience with configuration management (Ansible and containers).
  • Familiarity with compliant front-end development standards and accessibility best practices.
  • Prior work building Static Websites and Single-Page Applications 

Compensation

This role encompasses a compensation package including a competitive salary and a semi-annual performance bonus plan. The Reptrak Company offers a full benefits program including company holidays, paid vacation, and more global perks like free books, free diapers for newborns, gym membership and more!

The Reptrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer. 

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role
Data Scientist

 Senior Data Scientist

 Office Location| Boston, MA, US

Department: Data Science

 Company

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.  Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 1997, The RepTrak Company owns the world’s largest reputation bench marking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

We are developing data-driven products proving that doing and saying the right things is a good business. Good Business. Better World.

We are looking for a motivated, enthusiastic individual to join our data science team. The role is a blend of hands-on data science work, an eye for innovation, and an understanding of the markets in which we work.

The new Data Scientist / Sr. Data Scientist will be part of our Global Data Science, based in our Boston headquarters.

 Specific Responsibilities include

  • Develop cutting edge advanced analytics, AI and machine learning algorithms and models to enhance and innovate our data-driven SaaS offerings
  • Automate commonly used analyses into POC advanced analytics packages
  • Work with text mining, text analytics and NLP
  • Manage the creation, development, and iterative improvement of training sets for machine learning solutions that power our core product
  • Identify, test and use industry available data science and machine learning packages, tools and platforms
  • Create model comparison benchmarks and model selection processes
  • Support Engineering in model optimization and productization
  • Work with media data to create novel models and work with our cross-functional media team on bringing these models into our products
  • Manage strategy for multi-source data collection and merging for advanced analytics and ML/AI modeling
  • Work on Media data scraping algorithms
  • Deploy a variety of supervised and unsupervised machine learning models, including ensemble methods, deep learning, transfer learning, clustering and other state of the art techniques
  • Research latest developments in AI/ML and NLP to keep innovating our solutions and offerings

 

Professional Qualifications

  • 3+ years of experience in Data Science, AI/ML modeling, and data processing and analysis, from the creation of the dataset to the final model in production
  • Strong data pre-processing and data manipulation skills
  • Data quality and data cleansing techniques
  • Strong knowledge of Python and relevant to data science Python packages and tools, including data visualization
  • Advanced data analytics skills, including proven hands-on experience of building models in Python with relevant libraries and packages
  • Understanding of Cloud Platforms (e.g. AWS/Azure/GCP) and ability to use them for developing, training and testing machine learning models, including deep learning models
  • Familiarity with TensorFlow, Keras, PyTorch
  • Understanding of the principles of data strategy and architecture
  • Familiarity with autoML tools is a plus
  • Experience or familiarity with R and/or SPSS is a plus
  • Text mining and NLP background is a plus

 You will also need to have

  • 3+ years’ track record of successfully executing data science projects, including ability to meet deadlines, overcome challenges, manage stakeholder expectations and produce clear deliverables
  • Ability to develop new ideas into structured deliverables
  • Strong analytical and problem-solving capabilities
  • Strong stakeholder management and interpersonal skills
  • Strong communication skills

 Desirable qualifications

  • A technical background and an academic scientific degree in Mathematics, Computer Science, Data Science or similar
  • Sc. or Ph.D. is a plus

 Compensation

The Data Scientist / Sr. Data Scientist role encompasses a compensation package including a competitive salary and a bi-annual performance bonus plan. The RepTrak Company offers a full benefits program including company holidays, paid vacation, and more. The RepTrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer.

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role
Senior Natural Language Processing (NLP) Data Scientist

Senior Natural Language Processing (NLP) Data Scientist

Office Location| Boston, MA, US

The RepTrak Company™ is the world’s leading reputation data and insights company.

 

We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies. Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 1997, The RepTrak Company owns the world’s largest reputation benchmarking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide. 

We are looking for motivated, enthusiastic individual to join our data science team. The role is a blend of hands-on data science work, an eye for innovation, and an understanding of the markets in which we work.

The new Sr. NLP Data Scientist will be part of the Global Data Science Team, based in our Boston headquarters. You will report to the Vice President of Data Science. 

Specific Responsibilities include:

  • Develop cutting edge text mining, text analytics and NLP machine learning algorithms
  • Manage the creation, development, and iterative improvement to our multi-language training set for machine learning solutions that power our core product
  • Deploy appropriate transfer learning techniques to improve training sets
  • Create model comparison benchmarks and model selection processes
  • Support the NLP engineers in model optimization and productization
  • Help manage the crowdsourced data annotation partner to deliver on time and on budget
  • Work with the Media team on creating and improving training data sets to train NLP models
  • Liaising with the local-language analysts to ensure highest quality feedback loop into training set from ongoing client projects
  • Manage strategy for media data collection and datasource merging for ML/AI modeling
  • Work on Media data scraping algorithms
  • Help managing Media data providing vendors and partners
  • Research latest developments in AI and NLP to keep innovating our solutions and offerings

Professional Qualifications:

  • 3+ years of experience in Text Analytics and NLP modeling and processing from the creation of the dataset to the final model in production
  • 3+ years of data science experience, developing machine learning models, including deep learning models
  • Strong data pre-processing and data manipulation skills
  • Data quality and data cleansing techniques
  • Strong knowledge of Python and relevant to data science Python packages and tools, including data visualization
  • Advanced data analytics, building models in Python, R, programming languages and libraries
  • Experience in multiple tools/language/frameworks within the Big Data (Hadoop, Spark, Hive, MongoDB, Neo4j, Hbase, Cassandra), and knowledge of SQL is a plus
  • Understanding of Cloud Platforms (e.g. Azure / IBM / Google / AWS) and ability to use them for developing, training and testing deep learning models
  • Familiarity with TensorFlow, Keras, PyTorch
  • Familiarity with autoML tools is a plus
  • Understanding and experience of the principles of data strategy and architecture

You will also need to have

  • 3+ years’ track record of managing data project delivery including ability to meet deadlines, overcome challenges, manage stakeholder expectations and produce clear deliverables
  • Ability to develop new ideas into structured deliverables
  • Strong analytical and problem-solving capabilities
  • Strong stakeholder management and interpersonal skills
  • Strong communication skills

 Desirable qualifications

  • A technical background and an academic scientific degree in Mathematics, Computer Science, Data Science or similar
  • M.Sc. or Ph.D. is a plus

 Compensation

The Sr. Natural Language Processing Data Scientist role encompasses a compensation package including a competitive salary and an annual performance bonus plan. The RepTrak Company offers a full benefits program including company holidays, paid vacation, and more. Reputation Institute is committed to diversity in the workplace and is an Equal Opportunity Employer.

More About the Role
Head of Product Management

As the Head of Product Management, you will tell the story of our digital transformation as we move quickly from a product delivered through services to an online customer experience that will fundamentally change how our customers interact with our data

 

How will you get this done? As the Head of Product, you are the primary driver of the group's vision and will oversee the development of the product roadmap. But it's more than a strategic role. As a leader at Reptrak, you will set the vision and work hand in hand with your team to assess and overcome daily issues that drive your ideas forward. Our company culture is highly collaborative with an entrepreneurial spirit. You will work closely with Data science, engineering, user experience, product marketing, sales, and many others to move your vision forward.

 Specific Responsibilities include

  • Team Development: As you assess your team's needs over time, you will have the opportunity to recruit, train and develop your team of product managers
  • Product Vision: Work closely with our CEO, Chief Product and Technology Officer, and others to define your vision and execute on that strategy. Your purpose is to create a product roadmap that meets our customers' needs and drives and inspires our company. 
  • Execution: Set the standards for product planning, customer discovery, product discovery, and the product development process. Adopt an approach that can execute consistently, rapidly, and effectively.   
  • Product Culture: As a development/product team, we believe in continuous rapid testing and learning. Help us to solidify this culture by reinforcing the following ideas: 
    • We understand that continuous learning is essential. Let's use our rapid testing to learn from our mistakes and move quickly to mitigate the risks. 
    • We understand the need for continuous innovation.   
    • We know that great products are the result of true collaboration.   
    • We respect and value our designers and engineers.   
    • We understand the power of a motivated product delivery team.

 Professional Qualifications

  • Strong technology background with experience leading a digital transformation.
  • Demonstrated success at developing and executing product strategy.
  • Experience with the economics and dynamics of data and insight product offerings.
  • Proven ability to identify, recruit and retain top product management talent.
  • MBA preferred but not required.

 About Us

The RepTrak Company™ is the world’s leading reputation data and insights company. We provide the only global platform for data-driven insights on Reputation, Brand, and ESG. Our proprietary RepTrak® model is the global standard for measuring and analyzing the sentiment of the world using proven data science models and machine learning techniques across industries and geographies.  Subscribers to the RepTrak® Program use our predictive insights to protect business value, improve return on investment, and increase their positive impact on society. Established in 1997, The RepTrak Company owns the world’s largest reputation bench marking database of over 1 million company ratings per year used by CEOs, boards, and executives in more than 60 countries worldwide.

Compensation

The Head of Product Management role encompasses a compensation package including a competitive salary and a bi-annual performance bonus plan. The RepTrak Company offers a full benefits program including company holidays, paid vacation, and more. The RepTrak Company is committed to diversity in the workplace and is an Equal Opportunity Employer.

For more information about the firm, please visit our website at https://www.reptrak.com/

More About the Role

RepTrak Employee Perks

RepTrak is committed to providing support and assistance throughout all of the significant milestones of your life. Whether you are starting a family or pursuing your passions, we offer benefits to address your unique needs no matter where you are in your journey.

As a result, we have developed a series of perks focused on investing in intellectual nourishment, citizenship, equality, health, and family:

Health & Well-being

We offer a range of generous health & well-being benefits. These include excellent medical, dental, and vision insurance options, as well as the opportunity to take advantage of our generous fitness reimbursement program.

Citizenship Opportunities

Whether through meetups, global events, diversity-related events, or volunteering, we provide plenty of opportunities for our employees to share their ideas, get to know each other, and give back to our communities.

Learning

We’re cultivating an environment where we continuously learn, innovate, and collaborate. Feed your curiosity by exploring hundreds of lessons through LinkedIn Learning, professional organizations, Knowledge Sharing Sessions, or our free book program. Learn offsite by attending industry-specific conferences and training, take advantage of one of our onsite training workshops or branch out on your own by taking a relevant course and being reimbursed. We value your development and will be there for you every step of the way.

Time Off

We’ve got you covered when you need time off to be with family, treat a medical condition, take a dream vacation, or relax and recharge. In addition to observed holidays, we offer a generous allotment of vacation and personal days, including time off to vote and celebrate your birthday!

Parental Programs

Welcoming a new baby to the family can be hectic. We are proud to offer new parents paid time away to be with your new addition. (Plus, free diapers for the first six months to help you get started!)

Boston Women's Workforce Council
Boston Best and Brightest 2020
Innovation Award
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