
Retail & Consumer Durables Report
RepTrak’s latest Retail & Consumer Durables Report highlights key movements in reputation across product quality, ethical sourcing, and workplace treatment.
A new dimension of reputation intelligence
Introducing AI as a Stakeholder™ — the first-ever model that measures AI as a true stakeholder in corporate reputation.
Artificial Intelligence is now delivering thorough answers about your company with authority — meaning that it’s already influencing how the world sees you.
Understanding how your brand is represented across AI platforms is now essential to managing perception and protecting reputation.
Quantify how AI systems shape and amplify perceptions of your company.
Gain actionable insights to influence and improve AI-driven reputation.
Built with the same rigor RepTrak has used for 20 years, this new model provides context and visibility you need in a rapidly changing landscape.
At our AI as a Stakeholder™ webinar, RepTrak’s Chief Client Officer, Bradley Hecht, explained the importance of understanding how stakeholders use AI to learn about companies.
1. What happens when AI becomes part of my stakeholder landscape?
AI as a Stakeholder™ is the first model that recognizes AI as an active player in corporate reputation. It reveals how AI platforms perceive your company and how those perceptions influence the way real people see and trust your brand.
2. How is AI changing the way people form opinions about my company?
AI systems now deliver confident, summarized answers that often replace traditional search. For many, these summaries are the first impression of your brand. Understanding what AI says about you is now a critical part of managing reputation.
3. What kind of insights will be provided?
You’ll see how different AI systems describe your company and where those narratives help or hurt your reputation. The model gives you measurable data and clear direction to strengthen your brand’s story across AI platforms.
4. How can AI’s perception of a company be measured and understood?
The RepTrak model applies a proven reputation framework to leading AI platforms, using reputation and driver-based questions to generate responses. The results are synthesized into a clear, data-backed view of how a company is represented and understood within AI-generated content.
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RepTrak’s latest Retail & Consumer Durables Report highlights key movements in reputation across product quality, ethical sourcing, and workplace treatment.
These quick-slides will help you respond to stakeholder expectations with clarity in a world full of reputation risk.
Every quarter, RepTrak measures shifts in what drives reputation so companies can stay ahead of evolving expectations. In Q3 2025, people are redefining value — and they’re not talking about price.
From airlines and railways to shipping and automotive, transportation companies are navigating one of the most reputationally demanding eras on record. Watch the video for a look at the trends moving the industry forward.
Grounded in RepTrak data, this quick-slide recap unpacks the Drivers fueling recovery and the strategic actions Transportation leaders can take to convert progress into sustained favor and performance.
Airline reputation is on the rise in 2025 with a Reputation Score of 70.9 and gains in Workplace and Citizenship. Discover how airlines are rebuilding trust, strengthening sustainability, and driving stakeholder confidence.
Backed by RepTrak data, this infographic highlights the Drivers where reputation is improving, with actionable insights on how automakers can move the needle forward.
These 7 quick-slides answer your questions about the challenges and opportunities that AI can bring to your corporate reputation.
Our latest one-pager explores how transportation leaders are turning technology into reputational momentum by leveraging innovation to create experiences that inspire loyalty and confidence.
Global Benefit of the Doubt Scores are down, threatening corporate resilience. We turned to our robust reputation database to understand why, and what to do next — because crises are all but guaranteed, and you'll need stakeholders' favor to survive this Grimm reality.
RepTrak’s latest Retail & Consumer Durables Report highlights key movements in reputation across product quality, ethical sourcing, and workplace treatment.
These quick-slides will help you respond to stakeholder expectations with clarity in a world full of reputation risk.
Every quarter, RepTrak measures shifts in what drives reputation so companies can stay ahead of evolving expectations. In Q3 2025, people are redefining value — and they’re not talking about price.
From airlines and railways to shipping and automotive, transportation companies are navigating one of the most reputationally demanding eras on record. Watch the video for a look at the trends moving the industry forward.
Grounded in RepTrak data, this quick-slide recap unpacks the Drivers fueling recovery and the strategic actions Transportation leaders can take to convert progress into sustained favor and performance.
Airline reputation is on the rise in 2025 with a Reputation Score of 70.9 and gains in Workplace and Citizenship. Discover how airlines are rebuilding trust, strengthening sustainability, and driving stakeholder confidence.
Backed by RepTrak data, this infographic highlights the Drivers where reputation is improving, with actionable insights on how automakers can move the needle forward.
These 7 quick-slides answer your questions about the challenges and opportunities that AI can bring to your corporate reputation.
Our latest one-pager explores how transportation leaders are turning technology into reputational momentum by leveraging innovation to create experiences that inspire loyalty and confidence.
Global Benefit of the Doubt Scores are down, threatening corporate resilience. We turned to our robust reputation database to understand why, and what to do next — because crises are all but guaranteed, and you'll need stakeholders' favor to survive this Grimm reality.











